Is there a fee to cancel the ADT contract?
Yes, you may need to pay the cancellation fee to terminate the ADT contract. The fee may depend upon the kind of contract you’ve signed on the time you had the contract.
Moreover, note that this cancellation fee is much lower than other renowned security companies that may charge up to 80 to 90% of the remaining balance.
Below is the table with the approximate termination fee for each ADT service type. Note that it is exclusive of all taxes or if you’re availing the whole alarm system or just the equipment.
ADT termination fees
| Plan | Complete Monitoring Bundle | Premium Bundle II+ Cellguard | ADT Command Tier I Remote Access | ADT Command Tier II Video Security | ADT Command Tier III Video Security + Home Automation |
|---|---|---|---|---|---|
| Monthly Price* | $36.99 | $44.99 | $52.99 | $58.99 | $62.99 |
| More than 30 Months Left* | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 |
| 30 Months Left* | $832.28 | $1,012.28 | $1,192.28 | $1,327.28 | $1,417.28 |
| 24 Months Left* | $665.82 | $809.82 | $953.82 | $1,061.82 | $1,133.82 |
| 18 Months Left* | $499.37 | $607.37 | $715.37 | $796.37 | $850.37 |
| 12 Months Left* | $332.91 | $404.91 | $476.91 | $530.91 | $566.91 |
| 6 Months Left* | $166.46 | $202.46 | $238.46 | $265.46 | $283.46 |
| 0 Months Left* | $0.00 | $0.00 | $0.00 | $0.00 | $0.00 |
Source: www.safewise.com
* These prices are from base plan and do not include taxes and equipment financing. (09/22/2021)
* Applies only outside of California, For California ADT offer only 24 months contract
ADT cancellation policy
- The contract for ADT alarm lasts for 36 months, so if you want to end the agreement after the current service, do remember the date of expiration.
- A six-month money-back guarantee service is available. You don’t need to pay anything, or sometimes you need to pay a small amount depending upon the agreement.
- You may often need to pay 75% of the remaining charges set for the month to cancel out the contract.
How to cancel ADT contract without penalty?
It’s really simple to cancel or get out of your ADT contract. All you need to do is contact their customer service center, inform them, and then follow the steps as required. However, this would cost you some penalty fees depending upon the time you have utilized their service and the requirements mentioned on the contract.
Here are the ways to cancel ADT contract without penalty:
Also Read: Why is my ADT pulse camera offline
1. Use the money-back service guarantee
ADT service enables you to end your ADT contract within the first six months of purchase. This policy allows you to cancel your agreement without any penalties because of the the company’s money-back guarantee.
However, sometimes it isn’t easy to utilize this service and may require you to contact the higher-grade employee of the company to do so.
Furthermore, the only way that enables you to opt for this deal is that you had a systemic problem with the ADT alarm, and the company failed to resolve it within the given time. Also, remember you have to fully remove all the equipment of the ADT alarm before heading for this great opportunity of no payback facility.
In addition, this service also enables you to end the service halfway through the contract by paying just 75% of the remaining payment. However, this chance depends upon your contract. You need to contact the service center for further info regarding the ADT cancellation policy.
2. Early termination of the agreement
Sometimes, early termination due to a valid reason may help you cancel ADT service without paying the penalty. These reasons may include job loss or moving from one place to another. Most companies may consider these causes. However, some might still object.
Therefore, it’s really necessary to have a clear agreement before opting for any services.
Moreover, some companies also have a fixed fee of $150 specified for cancellation at the earliest date. But again, you need to contact the service help center for further details.
Can you cancel ADT contract online?
No, it’s not possible to cancel the ADT contract online. The ADT service team has a specific guideline you need to follow, which requires contacting the team personally.
You can cancel your ADT contract by simply calling them at their customer care number at 800-238-2727 and by following the instruction given by their representation to submit the cancelation form. Moreover, you may also discuss the fees and if they owe you a refund, request them for it without any hesitance.
How to cancel ADT contract during the trial period?
The ADT contracts last for 36 weeks with an initial 30 days trial period. The best thing about this trial period is that you don’t have to pay any fee if you opt to cancel their services.
All you need to do is contact the ADT service team through mail or helpline and ask them to take their alarm back and end the contract. They may try to convince you but stick to your argument if you want to avail of the free return option.
How to cancel ADT contract after the trial period?
If, after giving some chances to work well, you’re still not satisfied with your ADT alarm, you may also head for its return. As discussed earlier, you may or may not need to pay the penalty fee depending upon the agreement. So, contact the customer care service for further assistance.
However, keep in mind, ADT contracts auto-renews itself after its expiration without any notice. So, you need to remember the expiration date to cancel the contract on time if you want to do so. Or you may simply inform the ADT service team one month before the expiration date to avoid any mishap.
Similar Articles
- How to reset ADT alarm code
- Why is my ADT alarm beeping
- How to change batteries on ADT panel
- What causes FC on ADT alarm
- How to fix ADT code 103
Conclusion
You may get out the ADT alarm contract if you’re not really satisfied with its work. There’s some penalty fee to do so. However, certain conditions may help you end the contract without paying a penny.
This article has discussed how to cancel adt account under different circumstances, such as within the trial period or after it. Also, we have listed a few important tips and facilities that you may opt to get out of the ADT alarm contract in no time.
Source:
https://www.adt.com/about-adt/legal/residential-terms-and-conditions
