How to fix the Nest thermostat not connecting to Wi-Fi?
To fix such an issue, you first need to rule out the main cause behind it, or another option is to simply follow some troubleshooting steps until the problem is no more there.
Here are the steps to fix the Nest thermostat not connecting to Wi-Fi:
1. Check interference
Commonly, household objects such as large metals and thick concrete walls can sometimes interfere with your Wi-Fi signals, especially those with a frequency of 5 GHz. The metal objects can easily reflect the radio waves that your Wi-Fi uses, creating hurdles for you.
Therefore, all you can do is connect your thermostat with the 2.4 GHz access point as it can reach far distance and cross the hurdles in the pathway.
Also, as you know, prevention is always better than cure, so removing interferences such as large metals away from the router and thermostat may help to a great extent irrespective of the Wi-Fi band.
2. Check Wi-Fi status (on/off)
Another pretty common cause for such a problem may be that your WIFI may be turned off and thus not connecting to the thermostat.
Therefore, if you think there isn’t any interference problem, head on to check the status of your Wi-Fi to rule out this cause. However, this problem may appear without warning signs, so try this hack before moving to the next one.
All you need to do is ensure all the lights on your WIFI router are on and blinking. However, if you see a red flashing light or any other suspicious light, feel free to contact the customer care team for further guidance.
Moreover, to see if the problem is with the Wi-Fi router or some other factor, you may check the Wi-Fi connection on other devices like your phone or tablet. So, if you see a proper connection there, the potential problem is not with the router. Therefore, head to the next hack without wasting much time.
3. Check for the correct password
Sometimes it may happen that your thermostat won’t connect to the Wi-Fi due to an incorrect password entered by you. Also, note that occasionally your thermostat may not even notify you and just simply not connect to the Wi-Fi.
Therefore, ensure that you have accurately entered all the letters, numbers, and symbols in your password.
4. Update the latest software version
You may often see updated recommendations for your devices; never skip them. Instead, update your software as soon as possible to avoid any hurdle in your way. For example, one of the reasons for your thermostat not connecting to Wi-Fi may often be outdated software.
Therefore, check your Nest and Google Home app; if you see any updates available, simply activate them; this will solve your problem within a few seconds.
5. Restart both your Nest thermostat and router
As you know, restarting your system refreshes it clearing all the errors and bugs within no time. Therefore, trying this hack in this cause may even work here.
So, here are the steps to restart your Nest thermostat:
- Firstly, head to the Quick View menu by pressing the thermostat.
- Next, rotate the ring and select the option
- Now, turn the ring again to Reset and select it.
- Lastly, select the option
After restarting your Nest, you should now restart your router. Below are the steps to restart your router:
- Firstly, turn the router off.
- Now unplug it from its power source.
- Now, wait for around 30-45 seconds before plugging it back again.
- Lastly, turn the router back on and check the connection.
6. Reset router and Nest thermostat
If restarting your Nest and router didn’t help you eradicate connectivity errors, resetting is the next option. Resetting will clear out all the errors along with all the saved data and give your devices a new fresh system.
So, to reset your router, you need to contact your ISP or search for your router’s manual. By resetting your router, you will delete your W-Fi password, its custom name, and any other settings you have ever changed.
After resetting, set your router and connect the thermostat to the WIFI again.
If resetting your router didn’t help you in clearing the connection error, the next step is resetting your thermostat.
Below are the steps to reset the thermostat:
- Firstly, head to the Quick View menu by pressing the thermostat.
- Next, rotate the ring and select the option
- Now, turn the ring again to Reset and select it.
- Lastly, select All Settings.
7. Check your router’s placement
Your router’s accurate placement is really important as it may interfere with the Wi-Fi signal’s transmission to the thermostat.
Therefore, ideally, try placing your router closer to the thermostat, opting for one or two room spaces. Also, place your router at a high place to prevent any object from interfering in between. Moreover, if you live in a two-story home, place your device centrally such that the signals may reach all the corners of your house.
In addition, you may even get yourself a Wi-Fi extender such as TP-Link AC1200, as it can be widespread its signals throughout a large zone.
8. Contact the Nest support team
If none of those mentioned above hacks helped you eradicate the connection error, then the only option left is to contact the Nest support team.
You just need to tell them the issue you’re facing and the model of your thermostat then they’ll guide you accordingly. So, don’t hesitate to contact them, and we would also suggest you talk to someone at Nest for better assistance and then discuss it on chat.
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Conclusion
Nest thermostat may not connect to Wi-Fi due to many reasons. The most common of which include interference and inactive Wi-Fi network. Incorrect passwords and errors may also play a role in doing so. The best way to deal with it is to follow a step-by-step troubleshooting guide.
This blog will help you eradicate all sorts of problems concerning the Nest thermostat not connecting to Wi-Fi in no time. So, what are you waiting for? Follow this guide.
