How to transfer Ring to a new owner?
Transferring Ring to a new owner is pretty simple. You just need to remove all your details from your Ring account and end the subscription before giving the Ring to the new owner.
Below are the steps to transfer Ring to a new owner:
1. Deactivate and delete your account’s payment method
The first and most important thing to transfer Ring to a new owner is to deactivate the account’s payment method. Moreover, it’s essential to delete the payment method itself too. This will prevent charging for future Ring billing expenses from your Bank account.
In addition, you can only do so via the Ring website and not the Ring app. Note that deactivating and deleting the payment method is pretty straightforward. However, your patience would be highly appreciated throughout.
Here are the steps to remove your payment details from the Ring account:
- Firstly, open up the desktop browser.
- Head to the Ring website.
- Next, log in to your existing Ring account by clicking on the login option at the top right corner and typing in your credentials.
- You’ll now see your name appearing in the same right corner. Now click on it.
- Next, choose Account.
- You’ll see the option Credit card on file option. Click on it.
- Lastly, click on X on top of it to delete the card from your account.
2. Contact the Ring support team to cancel your subscription:
After removing your payment details, the next step is to cancel your subscription and request a refund from the Ring support team. Yes, you read it writes; you can get a refund from Ring for the period you could not use their cloud video storage membership.
So, contact the Ring support team at 1-800-656-1918 or visit their store for further assistance. You may even contact the support team via phone or chat support using the Ring app.
Contact the Support team using the Ring app. Type in your query in the search box and click on Support or click on the tiny tab to begin the chat. Note this chat option is the most suitable and convenient as it saves both your time and energy compared to all the other options.
3. Removing the Ring device from the account
The next step is removing the Ring device from your account. This is usually done once the new owner has configured the Ring device.
Below are the steps to remove the Ring device from your account:
- Firstly, head to the Ring app.
- Next, select the Device or the three dots menu present at the right of your device’s name.
- Now click on the Settings cog present at the top right corner.
- Lastly, click the huge red option Remove device to remove your device from your account.
Even after removing the Ring device from the account, it may still be registered in your name. So, to remove it, simply uninstall the Ring app. However, if you still see the Ring device in your Ring app, feel free to contact the Ring support team for further assistance.
Few tips before handing over a Ring doorbell to a new owner
Transferring your Ring doorbell to a new owner is pretty simple; you just need to delete the payment method, end the subscription, and remove the Ring device from the account. However, there are some important things that you should keep in mind during this whole procedure to avoid any inconvenience.
Here are a few tips to follow before handing over a Ring doorbell to a new owner:
Usually, as a kind gesture, people add up their friends or family members to their accounts for shared access. However, when transferring the Ring to a new owner, removing all the shared access users is always a good idea to avoid any mishap later.
Below are the steps to remove the shared access users from the account:
- Firstly, head to the Ring app.
- Next, go to the Settings
- Now, navigate to Users and select the Shared User profile.
- Lastly, tap on the Remove User option.
2. Change the password of your Ring account
Another important tip is that you should change the password of your Ring account. This will prevent all the other users from gaining access to your Ring account. This happens by deleting the saved passwords from other devices linked to your account.
However, if upgrading to a new Ring device, you can skip this step, as you still need access to your account.
3. Factory reset Ring doorbell for the new owner
Factory resetting your Ring doorbell isn’t necessary but goes well as a precautionary step. It will remove all the previous Settings from your Ring device, including the Wi-Fi settings and others.
Here are the steps to factory reset your Ring device:
- Firstly, take off the backplate from your Ring device.,
- Next, press down your device’s orange button at its back for 15-20 seconds.
- You’ll then see a flashing light at the front of your Ring doorbell, indicating the successful completion of the hard reset of your Ring doorbell.
Frequently Ask Question
1. Can you have 2 owners on Ring doorbell?
Ring doorbells, Ring cameras, and Ring cameras can all have unlimited shared users but only one owner.
2. How to set up Ring doorbell from the previous owner?
To set up the Ring doorbell from the previous owner, delete or deactivate the payment details from the owner’s account. Then contact the Ring support team to end the subscription and refund the amount. Lastly, remove the Ring device from the Ring account.
Now the new owner can set up the Ring doorbell keeping himself as the owner by typing in all the details needed in the Ring app.
3. How to cancel a ring account when moving?
Here are the steps to cancel a Ring account when moving:
- Firstly, log in to your Ring account by typing in the login credentials.
- Next, head to the Data Request page once you log in to your account.
- Lastly, click on Delete My Account option.
Transferring your Ring doorbell is pretty simple. However, you need to follow a few steps first to cancel the previous owner’s ownership. To do so, delete the payment details from the owner’s account, then contact the Ring support team to end the subscription. Lastly, remove the Ring device from the account.
After removing the previous owner’s ownership, set up the details in your Ring account and link the device to the Ring app. For more details, give a read to this blog.